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goodwinhj
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 Topic: Exploitation of vulnerable teenagers Posted: 14 Jun 2007 at 06:39 |
Five Live has been investigating Gap Years - the programme can be accessed on the web ....
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Sun 3 June |
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Mind The Gap
The Five Live Report shines the spotlight on the booming gap
year industry. Reporter James Silver investigates claims that
vulnerable teenagers are being exploited by some companies more
concerned with profit than with the interests of their volunteers.
We examine the case of a girl who was sold a place on a turtle breeding
programme but when she turned up there were hardly any turtles, and an
orphanage project in Sri Lanka where there were more volunteers than
children.
In 'Mind the Gap' we hear calls for a crackdown on the unregulated gap year volunteering business and reports about i to i , Quest Overseas, Teaching and Projects Abroad and www.GapYear.com which has useful message boards and blogs.
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http://www.bbc.co.uk/radio/aod/fivelive_aod.shtml?fivelive/flreport_mindthegap You can go on line and listen to the report ............. Message Boards and blogs are becoming important sources of information to travellers - see for example i to i http://boards.gapyear.com/index.php?op=vt&c=&f=8&t=154858&o=0
and Real Gap
http://boards.gapyear.com/index.php?op=vt&c=15&f=8&t=205825
Edited by goodwinhj - 09 Jul 2007 at 07:07
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Harold Goodwin
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kate
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 Posted: 04 Jul 2007 at 13:10 |
2 main points:
1. Volunteers
Vulnerable teenagers are not the only ones taking Gap Years
Adults with years of life experience and skills are also taking 'time out' to volunteer and share their accumulated exeprience and skills. They may choose not to be away for as long as a year, but their time, money & efforts are just as likely to be wasted.
They too are liable to find themselves being exploited by this rapidly-growing 'voluntourism' sector - (I dislike the word, but it does indicate the fact that many companies involved in 'tourism' simply see 'volunteering' as another market product to add to their portfolio.)
2. Communities
Volunteers - whatever their age - are not the only ones who are liable to be used and abused by this burgeoning part of the tourism industry.
Arguably even more at risk are the people and communities on the receiving end of voluntourism.
Frequently these communities are economically poor, and can find themselves with volunteers in their midst who bring no real benefits and may not even be asked for:
economically - communities are not always adequately paid to care for volunteers, and in the worst case scenarios, may even find that hosting volunteers actually costs them in some way; local labour may be supplanted by volunteers;
socially - doubtless many of you could provide anecdotal evidence of 'well-meaning' volunteers with inadequate and inappropriate understanding of the community into which they are placed. Such naivitee is partly the responsibility of the volunteers themselves, but the companies and organisations which offer volunteer placements MUST make also take responsibility for volunteers' cultural and social education;
part of the onus upon such organisations is also to ensure the safety of all (volunteers and communiites alike) - does that group of 50-something-males travel together because of their skills-sharing abilities or because of other proclivities? has anyone checked? and if not - why not?
I could go on ... but would like to see what others have to say on this topic ... suffice it to say that my own belief is that voluntourism must be seen as more than a 'bums-on-seats' exercise. Volunteering can and should be of benefit to people on both sides of the equation.
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Kate
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leytar
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 Posted: 05 Jul 2007 at 15:07 |
Having looked at a number of voluntourism websites, I am amazed at the costs of these 'volunteer projects' - sometimes thousands of pounds. I think this is a very dangerous area - lots of anecdotes of one group building a wall one week, while the next group knocks it down. Can anyonw recommend a good company or tell me of one to avoid??
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sallie grayson
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 Posted: 06 Jul 2007 at 07:31 |
here are some questions people and places suggests all volunteers should ask any organisation with whom they are considering travelling.If they are reluctant or unable to answer these questions then please, think seriously about whether you should be travelling with them.The responses in blue are people and places responses to the questions.
What does the work involve?
Your skills will be individually matched to the community’s needs
Who decides what I’ll be doing?
You, the community project and the local management team
Who runs the projects?
Local people
Is there any continuity?
We never match volunteers unless we are sure
Is there support?
24 / 7 locally & in the UK – throughout your preparation, placement and return
How is my money spent?
You receive a full explanation of exactly how and where it is spent
Can I talk to previous volunteers?
We expect and encourage it
Can I talk to local people before I travel?
Again, we expect and encourage it
There are some good volunteer recriutment organisations out there, but this fast growing sector of the travel industry also contains many organisations, who may use the correct marketing speak but fail to live up to it. As with most industries, improvement in performance will only come with pressure from the consumer,.We who aim to work ethically and reponsibley should assist consumers in this quest!
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sallie
www.travel-peopleandplaces.co.uk
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oddyeti
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 Posted: 07 Jul 2007 at 11:04 |
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Just back from checking on volunteer placements and training a volunteer coordinator in Tanzania...
People have different ideas about volunteering, and part of the problem is the fact that there is no general understanding of volunteering, much less for how to be ethical in organising, coordinating, conducting etc...
Sounds simple though, someone out there wants to volunteer their time to 'save the world', someone has the contacts to make that happen and organise it, someone has the need to take in volunteers (sometimes also because they will donate a sum of money to the project), and someone is ready to coordinate the whole thing... sounds like one big win-win situation...
The problem is one of expectations and sometimes of greed... and that disbalances the whole need equation, which should work perfectly. The other factor of course is that there are several parameters involved (organisations, individuals etc..), and each work differently, and usually without the same information.
Volunteerism is full of holes, no doubts about that, even with responsible volunteering there are enough areas where you can point fingers and question, but the fact stands that volunteering is step in the right direction, it can help communities with desperately needed capacity building, can satiate the need to do something in individuals, and lets put this straight, can make money for all the people in between... .and frankly why not? (it is still fulfilling a need)...
How much money is made at different levels is a problem sometimes, and is usually weighed on the degree of success of the volunteering venture by the client and how much donation was received or how much work got done by the organisation.
These two are the most important of course, and the whole thing rests on how best you can match the volunteer and his/her skills with the need of the organisation... how much time has been spent analysing the need of the organisation, how pre-prepared the volunteer and organisation are, etc etc...
So concentration on the volunteer experience and the fulfillment of expectation of the organisation is key to being successful as well as being ethical. This takes time, and the reason many organisations fail is that they are not willing to take this time to understand and hence meet expectations, or are too greedy and want to make money too fast.
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Raj Gyawali
....if you are not living on the edge, you are taking too much space
http://www.socialtours.com
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goodwinhj
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 Posted: 08 Jul 2007 at 08:44 |
Extract from South African Voluntours Newsletter July 2007
Listen to BBC Radio Five Live for a spotlight on vulnerable teenagers being exploited in the booming gap year industry.
Where does my money go? Find out how irresponsibly money is distributed.
The simplest way of defining responsible tourism is "creating a better place for people to live in and creating a better place to visit"
What was good to come from Indaba was the willingness of a few
responsible volunteer operators to work together to set guidelines for
responsible volunteering in South Africa.
We (Voluntours) noticed at Indaba that we were being approached by a
lot of companies wanting to start a volunteer programme or have one and
want to market it! It is good to see the growing demand for volunteer
products but with growth industries comes all the teething problems as
well.
We pride ourselves on offering a volunteering product that is community
or project driven. We work hand-in-hand with our projects to determine
their needs and then match volunteers' skills to the project. In that
way the project benefits from a focused volunteer and the volunteer
leaves something tangible behind!
We have become aware of international "clearing houses" sending large
number of unsupported volunteers to projects around the world (not just
SA) and charging huge prices. One such project charged GBP2,500 more
than us for the same project!
No longer are volunteers willing to pay astronomical fees to find out
that the receiving project is not able to cope with the numbers and
does not have any expected outcomes. Responsible travellers want to
know how much of their project fees are staying in the sending country
and how much is getting to the country where needed?
Listen to BBC Radio Five Live for a spotlight on the booming gap year
industry. Reporter James Silver investigates claims that vulnerable
teenagers are being exploited by some companies more concerned with
profit than with the interests of their volunteers. They examine the
case of a girl who was sold a place on a turtle-breeding programme but
when she turned up there were hardly any turtles, and an orphanage
project in Sri Lanka where there were more volunteers than children. In
the 'Mind the Gap' we hear calls for a crackdown on the unregulated gap year volunteering business. Click on the link to listen:
http://www.bbc.co.uk/fivelive/programmes/fivelivereport.shtml
Watch this space for some exciting developments in setting minimum
standards for volunteer programmes.... Like the correct insurances for
volunteers because they are not covered by regular travel policies as
they are deemed to be "working" Newsletter on line at http://www.voluntours.co.za/joomla/index.php?option=com_content&task=view&id=7&Itemid=
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Harold Goodwin
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Jeremy
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 Posted: 08 Jul 2007 at 22:03 |
One often
hears “scary stories” about irresponsible companies. This reality was told to
us by a mother and son who volunteered on our orphanage programme in South
Africa. Their experience occurred on a volunteer project in Zambia just prior
to arriving on our programme.
“The one
and only time they met the “organisers” was on arrival at the airport. They
were then taken by road to a remote house where they were left for a week to
fend for themselves …. and oh yes by the way to help the orphaned children in the
house! The elder children looked after the babies and younger children in the
house and there was no supervision. At night the children often went to sleep
with empty stomachs and no adult (except the volunteers) in the house.”
One can
only image the risks involved in the scene above. Our advice to prospective
volunteers is to find out as much about the sending and receiving organisations
on your volunteer experience. Find out what sort of pre-departure information
and support you will receive; ask to see a “task description” of what you are
expected to achieve; what is the ethos of the company; is a country as well as
a project specific orientation provided; make sure that the project has the
correct insurances for volunteering; what degree of on-the-ground support is
there; what sort of feedback systems are in place.
These are
just a few thing that volunteer should be doing before deciding to spend their
hard earned money. And if you want to know how much of your spend goes to the
community, just ASK. You are entitled to know!
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Jeremy Stafford
www.voluntours.co.za
"Make a Difference"
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salysp
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 Posted: 09 Jul 2007 at 12:15 |
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Having had the unfavourable gap year volunteering experience myself I can well appreciate the frustration both of travellers in this situation and of organisations fighting against the bad name that a few are creating for the rest of us.
I have since continued to travel and discovered countless local, grass root projects all over the world that do not have the marketing budget to attract the same kind of attention as the corporate set-ups therefore either rely on people finding them or being found and promoted by larger organisations who charge huge admin costs.
Often volunteers aren't even required, just visitors to take an interest in what is being done and tell others, rather than going along to dig holes and cement walls which can be done by someone in the community. Every penny you spend or wish to donate goes to the project and local area and everyone you meet has some key involvement in the project.
When did travelling become such a risk averse behaviour (the main reason for joining an organised volunteer set-up) and why is volunteering only associated with travelling? We can allvolunteer at home, in any number of social, development and educational projects. But it's not quite as exciting as going to save the turtles in Malaysia - even though by just getting there you're probably doing more harm than good. First we need to minimise the direct environmental impact of our holidays, only then while abroad visit and support community-led projects. It seems insane to go somewhere just to volunteer when there is so much happening all over the world right under our noses. But it is no longer the case that to be an altruistic traveller or to 'make the most of a gap year' we must volunteer for three months costing in excess of £6,000, as was my experience. Had I instead visited that country, travelled independently and along the way taken an interest in the community work being done I would have had a significant, direct benefitical impact on the people and places I was visiting. However as a young naive gapper I didn't even realise this was a choice and that must be our first effort, to show travellers that there is more than one way to go about being a responsible traveller and there is a world of choice available.
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oddyeti
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 Posted: 09 Jul 2007 at 12:49 |
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Well, there is the thing about travelling independantly and going into projects and making donations or plain volunteer time.... and do not get me wrong, done right, this can be very effective and does leave most money direct into organisation hands... however....
This is where I get totally confused.... the 'done right' part... having been in countries where a lot of 'volunteer' action goes on, and seen a lot of different ways of how things are not done right, it confuses me as to what the right approach is...
Lack of skills and lack of resources makes well meaning organisations in these countries very weak, and they grab at anything they find... potential volunteers are a source of funding, capacity, or marketing resource, that they desperately need... however, every volunteer, however well meaning, does not have the nescessary skills nor interest (sometimes this is also true), the expectations are different... etc etc.. there are many different things here... also a short term volunteer (mind you, in development terms even a year volunteering can be short term, development does take much more time and understanding) cannot really understand the bigger picture, contextualise within country concepts, the relation between the NGO efforts and the economy, the environmental impacts of development.... (like building a school in Nepal is really required but but concrete structures in a earthquake fault line is not smart nor responsible, this is just one example and has happened and is happening all the time).... so how do you do it right?
A system for the management of volunteering is definitely important in each country.... e.g. are gap volunteers allowed in kindergartens in the UK (non-trained people handling little kids who require trained professionals and parents would sue the school if something were to happen to any kid), however the same 19 year old is perfectly accepted in a Ghanaian village school.... still untrained and left to do whatever she/he wants... is this fair or responsible...
Unmanaged volunteering can be bad, lets face it... hence a structured management of volunteering is required... the same 19 year old can be a good source of learning spoken english in the village school as well as teach some vocational skills like music, sports etc.., and maybe unless he/she is trained, should not be allowed to handle other courses...
Also I have seen dozens of cases when people come into villages who have been surviving as they are for thousands of years, and suddenly are confronted by a volunteer from another country, knowing exactly how they are going to develop them... toilets, schools, the works... who decides what development needs of a village are...
Organisations need to focus on this aspect... respecting the needs and developmental plans of the local oganisations and the community and matching volunteers for this need... making sure that the volunteer knows exactly where he/she fits in... and remembering to respect the system....
There is too much unmanaged volunteering going on and this needs to be checked...
one cannot give a piece of chocolate to a kid in a small village in Kenya and think that I have made one kid happy.... the kids will develop a habit he never had, the parents will be messed up because of the demands made by the kid, add the fact that his new found need will probably result in a dental problem in a country without dental insurance nor facilities...
that is a exaggerated case, but the implications of every action needs to be weighed deeply....
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Raj Gyawali
....if you are not living on the edge, you are taking too much space
http://www.socialtours.com
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salysp
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 Posted: 09 Jul 2007 at 13:13 |
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Oddyeti I very much agree more with what you bring up. You are right to question to difference between different kinds of volunteering as this point is key.
There are hundreds of thousands of projects and NGOs battling for a good causes all over the world, many of which welcome volunteers/participation from different countries who offer specific skills and support. However a trend has developed that means volunteering is almost a rite of passage for gap year travellers; many companies create volunteer opportunities for their customers' personal development benefit. That is fine, as long as there is not a false pretence of working with the community to bring about local benefits or that people are put out because of these schemes.
I appreciate that there are highly responsible companies doing good work and that the proportion of gappers volunteering remains lower than those who don't, however it is still a huge industry dominated by misguided beliefs of good-doing.
There should be a simple code of conduct based on invitation: if you are invited to get involved or initiate a project then do so, but don't descend upon a community with an assumption that you will do more good than harm. Secondly don't assume you are a responsible traveller because you volunteer; check out other options and weigh up where you, as a visitor, can best direct your efforts and benefits of your business.
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Sally Broom
www.yoursafeplanet.co.uk
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oddyeti
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 Posted: 09 Jul 2007 at 13:34 |
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fully agree....
A code of conduct would be a good thing to bring out... I would love to see some of these issues addressed in a practice code for volunteering... not just the regular do's and dont's that come out...
seperate ones for organisations with schemes in the market for local operators handling it for local organisations working with volunteers for volunteers themselves
now that would be a real good effort in the right direction...
Harold? any ideas?
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Raj Gyawali
....if you are not living on the edge, you are taking too much space
http://www.socialtours.com
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goodwinhj
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 Posted: 09 Jul 2007 at 16:09 |
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I think this is what some of the more responsible South African volunteer tourism organisers are now working on?
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Harold Goodwin
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salysp
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 Posted: 09 Jul 2007 at 17:36 |
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Tourism Concern published their charter a few months ago.
Comhlamh, the Irish social rights organisation, provides good advice - http://www.volunteeringoptions.org/
This was also brought up at the Travel Foundation AGM. Trouble being, as an enlightened gentleman from Kenya asked, who is going to implement it and what will the sanction be for going against it? Consumer choice is currently the only thing with any power in the corporate world so the answer must lie in providing people with other options that ultimately put pressure on those breaking the rules.
Whether anyone can compete with the size of their marketing departments is another question.
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Sally Broom
www.yoursafeplanet.co.uk
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sallie grayson
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 Posted: 09 Jul 2007 at 19:11 |
I agree....consumer education is all important. So is the voice of the local communities, providers need to be pushed from both sides.We at people and places believe that we have a duty of care to both communities and volunteers.Change has never come from the corporates....consumer pressure together with media exposure and support are the most effective mechanisms towards change. Thats why forums like this are so important.
I have seen the Tourism Concern code....I applaud it, but I fear, it will be diluted and just another logo to be used for marketing credibility like so many other codes of conduct
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sallie
www.travel-peopleandplaces.co.uk
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oddyeti
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 Posted: 09 Jul 2007 at 20:30 |
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Thanks for all the useful references... will definitely have a look...
On the issue of dilution, that is bound to happen.... it is the same in the case of ecotourism, responsible tourism, pro poor tourism, you name it... the only thing that can be done is to educate the consumers, and though the process is slow, and with a loss of mess on the wayside, it does a slow steady evolution....
look at the rise in consumer interest for ecotourism or responsible tourism in the UK for example...
Also I believe that when corporates are shown that what is really takes is a lot of 'non investment heavy' ideology and values combined with a marginal increase in cost, and the long terms results for the company is huge, they might see the light...
problem is, by the time the technique goes through its evolution phase and proves itself in the market, a lot of damage will already have been done.
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Raj Gyawali
....if you are not living on the edge, you are taking too much space
http://www.socialtours.com
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goodwinhj
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 Posted: 14 Aug 2007 at 18:01 |
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The controversy surrounding Gap Years has reached new heights today - it has made the front page lead in The Times. It shows what can happen when an organisation like VSO comes out with a strong press release questioning the quality of volunteer tourism.
From the front page of todays' Times
Gap-year students told to forget aid projects
"Judith Brodie, the director of VSO UK, said: “While there are many good
gap-year providers, we are increasingly concerned about the number of badly
planned and supported schemes that are spurious - ultimately benefiting no
one apart from the travel companies that organise them.”
Read the whole article at www.timesonline.co.uk/tol/life_and_style/education/article2253726.ece
There is another "horror story"
I was abandoned as soon as I had landed'".. the company was a huge disappointment. Despite the fact my job was a
‘pilot project’ and no one had ever done it before, no one checked I had
arrived safely or contacted me to see how it was going. From what I could
see, all the money I paid went on marketing.” She is still in touch with
friends in the village who have told her that a student turns up every now
and again to teach English at the school." read the whole story at www.timesonline.co.uk/tol/life_and_style/education/article2253731.ece
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Harold Goodwin
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sallie grayson
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 Posted: 15 Aug 2007 at 08:11 |
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I have to own up to being a little confused by the article, if it correctly reflects the stance of VSO....I was under the impression that VSO runs gap opportunities for younger volunteers.Am I wrong?
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sallie
www.travel-peopleandplaces.co.uk
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maketravelfair
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 Posted: 15 Aug 2007 at 15:12 |
An escape from the structure and routine of the education system that travelling provides is such
an important breath of fresh air for young people. There are so many life skills to be developed and
experiences to be had by travelling independently.
We all need time to develop ourselves and our skills before we attempt
to help others develop. Is volunteering really the best option for
school leavers? or is it perhaps better suited to a more mature
demographic with more skills to share?
Has volunteering become
a means for young people to spend time away from education and work,
without the feeling of compromising their employability? Every job is
so competitive these days that many would class a year spent travelling
as a literal gap in their CV or resume. In an effort to maintain their
'edge', a period of time spent 'doing the right thing' has become more
favourable for young people than simply travelling and seeing the world
for what it is. As a result, volunteering has risen in popularity and
led to an explosion of companies looking to capitalise on the consumer,
tainting the sector with some poorly established programs, and
requiring the more responsible organisations to draw up guidelines to
assist people with choosing a worthy company.
Perhaps
volunteering has come to be seen too much as a rite of passage, and not
enough for what it actually is. Similar neglect on utilising the skills
of volunteers effectively has contributed to the devaluing of
volunteer placements.
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Stephen Chapman
www.maketravelfair.com
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oddyeti
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 Posted: 16 Aug 2007 at 09:34 |
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Its only a marketing stunt by VSO... There are a lot of horror stories out there, but downright rejection of the industry, while launching their own version of volunteer travel opportunities, is grossly irresponsible...
I have met VSO people too who work in villages, pretty much like volunteers, as they do not get paid real high, and lead simple lives... but all that come through this programme are also not nescessarily effective... same with Peace Corps.. I have seen a lot of real misfits sent through these programmes.. I wonder what they have to say about this.... Not exactly volunteering, and they even go through a process of selection... and yet...
If one thinks that NGO's do not market thier wares, think again... in addition to being a 'good' NGO, they also have a better clout to get the message out there, as can be seen here. Of course they will market themselves!!!!
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Raj Gyawali
....if you are not living on the edge, you are taking too much space
http://www.socialtours.com
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Badger
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 Posted: 24 Sep 2008 at 14:16 |
FRONTIER
You and Yours on BBC Radio 4 today reported that following a report on the programme about Frontier last week they had had many more emails
Frontier was described last week on the BBC as disorganised, shambolic and in some cases accused of negligent behaviour - a claim the company denies. You and Yours got a subsequent series of emails painting Frontier as incompetent.
Frontier has been told by Edexcel to remove claims that a qualification obtained by its customers are worth university points
www.bbc.co.uk/iplayer/console/b00dk6g8
Edited by Badger - 24 Sep 2008 at 14:18
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Badger
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